About Us.

Since 2013 Productivity Matters has been assisting in healthy, safe productive workforce creation. Productivity can mean something different to every one of our clients. We exist to help create healthy, safe, and productive workforces, however, that might be defined by our clients. We do this by listening to what your organisation needs are and customising a solution to meet those needs that focus on improving the health and ensuring the safety and wellbeing of your workforce.

Our team consists of both Productivity Matters staff and a large network of experienced Partners. Our Partners help us flex up when needed and bring a wealth of qualifications and experience across multiple sectors.

Our solutions might include OHS auditing or advisory, Ergonomics Redesign or Programme Implementation, Strategic Wellbeing Programme Development or Training. We provide customised training in WHS, Mental Wellbeing (Fitness and Mental Illness Awareness and Response), Managing Mental Health and Substance Abuse in Frontline Roles, Ergonomics Champions Training, ErgoAnalyst Training, Hazardous Manual Task, and Participative Ergonomics Training.

Trusted by some of Australia’s biggest companies:


Who We’ve Helped.

We enjoy working with a wide variety of businesses, large and small. As a result, we have enduring and in-depth experience with multiple industry sectors.

  • Blood collection, testing and processing (The Australian Red Cross Blood Services)

  • Financial Services and Insurance (including Superannuation), CBUS, Australian Super, The Australian Financial Complaints Authority, Westpac, CBS

  • Rail, Rail Projects Victoria Australian Rail Track Corporation

  • Retail including Bunnings, Kmart, David Jones, The Reece Group, Coles

  • Mining Resources including RTL, Mandalay Resources and Newcrest, Exxon Mobil, Castlemaine Goldfields

  • Agriculture (Egg farming), Kinross Egg Farm

  • Logistics, Australia Post

  • Professional Services, KPMG

  • Health, Your Community Health, The Australian Dental Association, The YMCA

  • Local Government, City of Darebin, City of Boroondara, City of Casey

  • Sales, Mars Australia

  • Legal, FCW Lawyers, CIE Legal

  • Construction, City West Water, Programmed, John Holland, The Downer Group

  • State Government, Worksafe Victoria

  • Federal Government, ACCC

  • Transport, Transdev

Our Values.

Productivity Matters consultants are all qualified specialists chosen for their ability to see commercial applications in health, safety, and wellbeing.


Passion drives our enterprise. Professionalism is how we deliver.

Flexible & Fun

We are flexible and create fun for our clients, and for each other.

Honesty & Integrity

We go about our business with honesty and integrity.


Team work makes the dream work.

Meet the Team.

Steph Cassidy
Steph CassidyChief Executive Officer
Steph is an Occupational Therapist, Certified Professional Ergonomist, and Health, Safety & Wellbeing Specialist. Her passion lies in assisting Australian workplaces to maintain their maximum productivity.

Steph has 23 years experience in managing and preventing work-related injury or illness. It is this, combined with her own executive-level management experience, that adds strength to her ability to guide organisations on workforce management strategies that aligns operations, finance and human resources.

Monique Houareau
Monique HouareauAccount Manager OHS
Monique holds several health and safety qualifications. She has extensive experience in the local government, utilities, rail, retail, workers compensation, and manufacturing sectors.

She specialises in systems and regulatory compliance, safety, environment, risk management, auditing and project management.

Emmalou Hansen
Emmalou HansenHealth, Safety & Wellbeing Specialist
Emmalou Hansen holds a number of WHS qualifications and has worked in both logistics and manufacturing safety for over 10 years.

She currently juggles her passion for teaching WHS to up-and-coming safety professionals, she is working as an auditor and is passionate about her role in the Work Safe Safety Essentials Program. She loves being able to reach out to smaller companies and assist them to make positive safety changes.

Our Professional Partners.

Michelle Sorensen
Michelle SorensenPartner — VIC