About Us.

Since 2013 Productivity Matters has been assisting in healthy, safe productive workforce creation. Productivity can mean something different to every one of our clients. We exist to help create healthy, safe, and productive workforces, however, that might be defined by our clients. We do this by listening to what your organisation needs are and customising a solution to meet those needs that focus on improving the health and ensuring the safety and wellbeing of your workforce.

Our team consists of both Productivity Matters staff and a large network of experienced Partners. Our Partners help us flex up when needed and bring a wealth of qualifications and experience across multiple sectors.

Our solutions might include OHS auditing or advisory, Ergonomics Redesign or Programme Implementation, Strategic Wellbeing Programme Development or Training. We provide customised training in WHS, Mental Wellbeing (Fitness and Mental Illness Awareness and Response), Managing Mental Health and Substance Abuse in Frontline Roles, Ergonomics Champions Training, ErgoAnalyst Training, Hazardous Manual Task, and Participative Ergonomics Training.

Trusted by some of Australia’s biggest companies:


Who We’ve Helped.

We enjoy working with a wide variety of businesses, large and small. As a result, we have enduring and in-depth experience with multiple industry sectors.

  • Blood collection, testing and processing (The Australian Red Cross Blood Services)

  • Financial Services and Insurance (including Superannuation), CBUS, Australian Super, The Australian Financial Complaints Authority, Westpac, CBS

  • Rail, Rail Projects Victoria Australian Rail Track Corporation

  • Retail including Bunnings, Kmart, David Jones, The Reece Group, Coles

  • Mining Resources including RTL, Mandalay Resources and Newcrest, Exxon Mobil, Castlemaine Goldfields

  • Agriculture (Egg farming), Kinross Egg Farm

  • Logistics, Australia Post

  • Professional Services, KPMG

  • Health, Your Community Health, The Australian Dental Association, The YMCA

  • Local Government, City of Darebin, City of Boroondara, City of Casey

  • Sales, Mars Australia

  • Legal, FCW Lawyers, CIE Legal

  • Construction, City West Water, Programmed, John Holland, The Downer Group

  • State Government, Worksafe Victoria

  • Federal Government, ACCC

  • Transport, Transdev

Our Values.

Productivity Matters consultants are all qualified specialists chosen for their ability to see commercial applications in health, safety, and wellbeing.


Passion drives our enterprise. Professionalism is how we deliver.

Flexible & Fun

We are flexible and create fun for our clients, and for each other.

Honesty & Integrity

We go about our business with honesty and integrity.


Team work makes the dream work.

What our clients say.

“Productivity Matters are the leading subject matter experts with physicality in the workplace.”

“They work from an evidence-based framework. If I receive a report, I know it will be factually correct.”

“Their technical knowledge is phenomenal.”

“The relationships they have built with our brands are excellent, and the transfer of knowledge.”

“They’re very efficient at getting things done and getting reports out – it always stands out to me.”

“They have phenomenal client engagement. It’s definitely not a transactional relationship.”

“They are the first people we think of when we need outside help.”

“They are my go to consultancy, particularly for ergonomics and complex matters.”

Meet the Team.

Steph Cassidy
Steph CassidyChief Executive Officer
Steph is an Occupational Therapist, Certified Professional Ergonomist, and Health, Safety & Wellbeing Specialist. Her passion lies in assisting Australian workplaces to maintain their maximum productivity.

Steph has 23 years experience in managing and preventing work-related injury or illness. It is this, combined with her own executive-level management experience, that adds strength to her ability to guide organisations on workforce management strategies that aligns operations, finance and human resources.

Monique Houareau
Monique HouareauAccount Manager OHS
Monique holds several health and safety qualifications. She has extensive experience in the local government, utilities, rail, retail, workers compensation, and manufacturing sectors.

She specialises in systems and regulatory compliance, safety, environment, risk management, auditing and project management.

Emmalou Hansen
Emmalou HansenHealth, Safety & Wellbeing Specialist
Emmalou Hansen holds a number of WHS qualifications and has worked in both logistics and manufacturing safety for over 10 years.

She currently juggles her passion for teaching WHS to up-and-coming safety professionals, she is working as an auditor and is passionate about her role in the Work Safe Safety Essentials Program. She loves being able to reach out to smaller companies and assist them to make positive safety changes.

Natalie Schiavello
Natalie SchiavelloErgonomist and Health, Safety & Wellbeing Specialist
Natalie works as an Ergonomist and Health, Safety and Wellbeing specialist. She has spent her career creating, promoting, and supporting health, safety, and wellbeing initiatives in the corporate environment and private practice. She approaches health, safety and wellbeing holistically and considers each individual and their needs. She also considers team and organisational needs, focusing on safety, health, and wellbeing.

Natalie currently works on projects that consider hybrid and work from anywhere capabilities, providing solutions for physical and psychological safety and success.

Her ergonomics and human factor’s role has explored physical, behavioural, and organisational aspects of work, focusing on safety, health, wellbeing, and community belonging. Natalie regularly facilitates training, workshops and lunch and learn sessions for organisations on health, safety and wellbeing topics.

Peta Robinson
Peta RobinsonMental Health & Wellbeing Specialist
Peta’s passion lies within collaboration with organisations to identify areas for improvement, providing creative ideas and strategies to empower them to thrive.

Peta has qualifications in Psychology, Rehabilitation Counselling, HR and Law and has had a varied career within multiple private and government industries. This experience provides a vast array of practical and theoretical knowledge, allowing for creative solutions which are informed and practical.

Working predominantly within Injury Management as a consultant has strengthened her creative and pragmatic personality to deliver solutions with a robust and enthusiastic twist.