About Us.
Since 2013, we have been assisting in healthy, safe, productive workforce creation.
We believe that ‘productivity’, however defined by an organisation or an individual, is the key to healthy human occupation. It matters.
Our Founder, Steph Cassidy, has invested her career in her fascination with occupation and the design of work. She leads Productivity Matters with this passion. We all believe that through workforce-led participation, workplaces can bring purpose and accomplishment for everyone within.
Our team consists of both Productivity Matters staff and an extensive network of experienced Partners. Our Partners help us flex up when needed and bring a wealth of qualifications and experience across multiple sectors.
Our solutions might include OHS auditing or advisory, Ergonomics Redesign or Programme Implementation, Strategic Wellbeing Programme Development or Training. We provide customised training in WHS, Mental Wellbeing (Fitness and Mental Illness Awareness and Response), Managing Mental Health and Substance Abuse in Frontline Roles, Ergonomics Champions Training, ErgoAnalyst Training, Hazardous Manual Task, and Participative Ergonomics Training.
Trusted by some of Australia’s biggest companies:
Industries
Who We’ve Helped.
We enjoy working with a wide variety of businesses, large and small. As a result, we have enduring and in-depth experience with multiple industry sectors.
Blood collection, testing and processing (The Australian Red Cross Blood Services)
Financial Services and Insurance (including Superannuation), CBUS, Australian Super, The Australian Financial Complaints Authority, Westpac, CBS
Rail, Rail Projects Victoria Australian Rail Track Corporation
Retail including Bunnings, Kmart, David Jones, The Reece Group, Coles, Dahlsens, Woolworths
Mining Resources including RTL, Mandalay Resources and Newcrest, Exxon Mobil, Castlemaine Goldfields
Agriculture (Egg farming), Kinross Egg Farm
Logistics, Australia Post
Construction, City West Water, Programmed, John Holland, The Downer Group
Professional Services, KPMG
Health, Your Community Health, The Australian Dental Association, The YMCA, Alfred Health, Austin Health, Barwon Health, Mercy Health, Monash Health, Peter McCallum, St Vincent’s Hospital Melbourne
Local Government, City of Darebin, City of Boroondara, City of Casey
Sales, Mars Australia
Legal, FCW Lawyers, CIE Legal
State Government, Worksafe Victoria, Ports Vic, Vic Roads
Federal Government, ACCC
Transport, Transdev, CDC Buses Victoria
Tertiary Education, Monash Animal Research Programme (MARP), Monash University Museum of Art (MUMA)
Our Values.
Productivity Matters consultants are all qualified specialists chosen for their ability to see commercial applications in health, safety, and wellbeing.
Passion
Passion drives our enterprise. Professionalism is how we deliver.
Flexible & Fun
We are flexible and create fun for our clients, and for each other.
Honesty & Integrity
We go about our business with honesty and integrity.
Collaborative
Team work makes the dream work.
What our clients say.
“Productivity Matters are the leading subject matter experts with physicality in the workplace.”
“They work from an evidence-based framework. If I receive a report, I know it will be factually correct.”
“Their technical knowledge is phenomenal.”
“The relationships they have built with our brands are excellent, and the transfer of knowledge.”
“They’re very efficient at getting things done and getting reports out – it always stands out to me.”
“They have phenomenal client engagement. It’s definitely not a transactional relationship.”
“They are the first people we think of when we need outside help.”
“They are my go to consultancy, particularly for ergonomics and complex matters.”
Meet the Team.
About Steph
Steph is an Occupational Therapist, Certified Professional Ergonomist, and Health, Safety & Wellbeing Specialist. Her passion lies in assisting Australian workplaces to maintain their maximum productivity.
Steph has 23 years experience in managing and preventing work-related injury or illness. It is this, combined with her own executive-level management experience, that adds strength to her ability to guide organisations on workforce management strategies that aligns operations, finance and human resources.
About Robert
With over 32 years experience in vocational rehabilitation and employment services, Rob has been the owner of and consulted to major Australian and International private and public sector organisations. He has been a prominent industry representative at national level and passionate about disability employment, believing that everyone – regardless of their injury or disability – deserves an opportunity.
About Laura
Laura is dedicated to assisting workplaces to support their employees to bring their best selves to the workplace everyday. Optimising the design of work, facilitating the growth and development of a strong safety culture underpin her approach to wellbeing and safety in the workplace.
Laura, an Ergonomist, has had a career working in injury prevention and management. It is this, combined with her curiosity and practical approach to managing workplace risk that drives her capacity to guide employers to develop their workplace management and strategies to provide an inclusive environment that promotes engagement and productivity in an evolving landscape.
In 2024, Laura joined Productivity Matters, a business focused on helping to create productive, healthy and safe places to work.
Read About Darren
Darren is an experienced Workplace Health and Safety Consultant with a proven track record of helping organisations enhance their safety culture and improve their overall safety performance. With a deep understanding of Occupational Health and Safety (OHS) systems, risk management, and regulatory compliance, Darren brings a practical, no-nonsense, and solutions-driven approach to the workplace to help businesses embed safety into the way they operate, not as an aftermarket accessory.
Darren’s critical risk management and safety leadership skills span multiple industries, including mining, manufacturing and construction, and he is passionate about creating safer workplaces by unlocking employers’ ability to integrate safety into their employees’ everyday responsibilities.
Darren holds a B.Sc (Hons) and a Grad’ Dip’ in OHM and is a certified Principal OH&S Auditor with experience leading and advising teams around Australia and internationally, including Ghana, Singapore, Uganda, Ireland, Chile, and Tanzania.
Our Professional Partners.
About Natalie
Natalie has spent her career creating, promoting and supporting health, safety & wellbeing initiatives. She approaches her work holistically considering each individual and their needs. She also assesses team and organisational needs, focusing on safety, health & wellbeing.
Natalie currently works on projects that involve hybrid and work-from-anywhere capabilities, providing solutions for physical and psychological safety and success.
Her ergonomics and human factor role has explored physical, behavioural, and organisational aspects of work, and community belonging. Natalie regularly facilitates training, workshops and lunch ‘n’ learn sessions for organisations on health, safety and wellbeing topics.
About Sam
Samuel is a multi-faceted, intelligent and reliable ergonomics, safety and risk specialist with over fifteen years of experience across all industries. His physiotherapy background makes him proficient in injury prevention and injury management while his practical knowledge in ergonomics and human factors provides him with the understanding to partner with organisations in their journey to prevent incidents at the workplace.
Samuel takes a strong consultative approach, where he applies superior, problem-solving, planning and analytical skills to ensure key stakeholders are engaged and participate in the development and execution of agreed business plans with the goal of improving safety conditions while reducing cost, and improving efficiency and productivity.
Always searching for new innovations that can enhance the industry, Samuel is an active HFESA Victorian board member.
About Eleanor
Eleanor, an Occupational Therapist and Ergonomist, has been working in injury prevention and management for over 16 years. Eleanor is an experienced clinician who is passionate about delivering high-quality services. She implements a positive and proactive approach to intervention and strives to achieve results for all key stakeholders through collaboration and education to improve functional capacity, reduce risk and injury and maximise productivity and comfort.
Eleanor is particularly passionate about office ergonomics and works with suppliers, manufacturers and designers/architects to support best practices through grassroots fit-out consulting, individual workstation assessments, to office sweeps.
About Louise
Louise is a Sydney based Ergonomics Consultant, specialising in workstation assessment, education and design. She has an extensive background in human anatomy and biomechanics, working for many years as an Osteopath in private clinical practice.
Louise has a Masters degree in Ergonomics, Safety and Health and is a passionate advocate for good work design and a proactive approach to human health and wellbeing in the workplace. Louise is excited to be championing the art and science of workstation design for human performance.
Qualifications: BAppSc(ClinSc), BAppSc(Osteo), M.ESH
Memberships: HFESA, SIA and AHPRA
About Karen
Karen is a highly experienced trainer, facilitator and coach. She has post graduate qualifications in psychology and is a Nationally Accredited Mediator, with a passion for helping people find their voice and a positive way forward in transitioning times. She has developed and led interventions assisting work engagement at a grass-roots and executive level in the not-for-profit sector (particularly youth and family services), a wide range of business sectors, and government. These include motivational programs, return to work, mental health programs and upskilling workplaces and teams in better health outcomes.
Karen has over 25 years as a trainer and facilitator and often delivers behavioural change training, conflict resolution and mediation to leadership and staff in academia, law, building, retail, government and not-for-profit sectors. She has been on a number of boards, currently including PANDA, national mental health hotline since 2017.
About Ozlem
Oz is a highly experienced, tertiary-qualified safety professional with expertise in all aspects of WHS, Environment, Workers’ Compensation, Injury Management and Insurance risk. Oz has collaborated with businesses across a diverse range of sectors, including retail, transport, finance, local government and utility providers.
Oz has a passion for driving positive outcomes, excelling at compliance, streamlining processes and managing risk to ensure the safety and wellbeing of every team member is a priority.
Oz joined the Productivity Matters team in 2024.
Get in touch today.
For a tangible uplift to the health, safety and productivity of your workforce.
